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NX Hybrid
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GX
Certified Pre-Owned
Sedan
SUV
Hatchback
Coupe
TruckPARTS & SERVICE COVERAGE
Inspiring Confidence
Every Lexus vehicle is backed by the most service-focused and dedicated network of Dealers in the industry. Plus, our comprehensive standard and supplemental protection programs offer unprecedented motoring peace of mind.
New Vehicle Warranty
Driving a Lexus should be an experience of joy and exhilaration, without reservation. Not to worry - your New Vehicle Warranty provides protection from potential defects in manufacturing materials or workmanship. Lexus warranty service is performed by Lexus-trained technicians using Lexus Genuine parts, and is available at any Lexus Dealership in North America.
New Vehicle Coverage Details
| Coverage | Term |
|---|---|
Comprehensive CoverageRepairs on any original Lexus part of the vehicle that is defective in material or in workmanship under normal use. |
48 months/80,000 km, whichever comes first. |
Powertrain & Safety Restraints |
72 months/110,000 km, whichever comes first. |
Corrosion PerforationAny body sheet metal found, under normal use, to have developed a perforation (hole through the body panel) from corrosion due to defects in material or workmanship. |
72 months, regardless of distance travelled. |
Emission Control Components |
48 months/80,000 km, whichever comes first. |
Major Emission Control Components |
96 months/130,000 km |
Major Emission Component Performance Warranty |
24 months/40,000 km |
AdjustmentsService adjustments found to be out of alignment from factory specification (not usually associated with the replacement of parts) |
Usually 12 months/32,000 km, but see Dealership for details. |
Hybrid-related ComponentsApplies to the battery control module, hybrid vehicle control module, Hybrid High Voltage battery and the inverter/converter. |
96 months/160,000 km |
Alternate TransportationFor certain warrantable repairs that require your Lexus vehicle to be out of service for an extended period of time, Lexus will provide alternate transportation. |
See Dealership for details. |
Original Equipment Tire WarrantyWarranted by the Tire Manufacturer. |
See Dealership for details. |
Parts Warranty
Every Lexus vehicle is backed by a service-focused and dedicated network of Dealers. Plus, our comprehensive standard and supplemental protection programs offer motoring peace of mind.
At Lexus, we've increased our coverage to keep you covered... for longer. Lexus Parts Warranty is now 2 Years/40,000 km, for new service replacement parts purchased and installed at a Lexus Dealer as of October 2014. In a world where the unexpected hides around every corner, stay confident behind the wheel knowing that we have you covered.
Roadside Assistance
We've Got You Covered. Wherever your journey takes you - a few kilometres from home or a road-trip from Hudson Bay to Hudson, New Hampshire, Lexus Roadside Assistance is with you.
That's because every New and Certified Pre-Owned Lexus vehicle purchased from a Lexus Dealership in Canada includes 24 hour emergency roadside and mechanical breakdown assistance, 365 days a year, in Canada or the continental US.
For Assistance, call:
1-800-26-LEXUS (1-800-265-3987) or
Roadside Assistance Coverage Details
| Services | Coverage Details |
|---|---|
Mechanical Breakdown Towing |
Up to 300 km per occurrence |
Battery Boost |
Includes cold weather starts |
Tire Change |
Repairs not included |
Winching from ditch |
|
Fuel delivery if you are stranded |
Includes 10 litres Fuel |
Key Lockout Service |
|
Spare Key Delivery |
|
Personalized Auto Trip Planning Services |
Customized maps with your route highlighted, accommodation directories, notes and brochures on points of interest, facts and travel tips |
| Program | Coverage Terms |
|---|---|
New Vehicles |
48 months/unlimited kms |
Lexus Certified Pre-Owned |
24 months |
Renewals |
Coverage extension available on an annual basis. |
For full coverage details, see the "Roadside Assistance Program" section of your Lexus Owner's Manual Supplement.
Lexus Road Hazard Protection
Peace of Mind
Be prepared for bumps in the road. Despite your best efforts, you may at some point encounter unavoidable hazards, directly in your path. A huge pothole, shattered glass or other debris on the road are hazards that can be dangerous and they can be very costly when they cause damage to your tires and wheels.
For times like these, Lexus now offers Lexus Road Hazard Protection (LRHP).
LRHP Plans are available for 3, 4 or 5 year terms, for repair or replacement of tires and alloy wheels purchased and installed at any Lexus Dealership in Canada during the selected term.
What Equipment is Eligible?
- Original Equipment and Replacement Tires: Summer, All Season & Winter
- Original Equipment and Lexus Accessory Alloy Wheels
Your Lexus Dealership will ensure your repair or replacement is performed to the highest level of service, getting you back on the road quickly and with no hidden costs. Purchase LRHP at your Lexus Dealership.
Covered Expenses
LRHP covers the expenses involved in repairing or replacing a flat tire or replacing damaged alloy wheels (purchased and installed at a Canadian Lexus Dealership) caused by covered road hazards. A valid road hazard is defined as and limited to: potholes, cracks in pavement, nails, screws, bolts, glass, rocks and other debris found on a public roadway.
- Tire repair or replacement
- Alloy Wheel replacement (if applicable)
- Labour
- Valve stem
- Balancing
- Towing
- Food and lodging
- Provincial tire levy and taxes
- Vehicle rental assistance
- Roadside Assistance
Restrictions
Tire must have more than 3/32" tread life remaining. If the tire cannot be safely repaired to industry standard then the program will cover the cost of a replacement tire identical to the original tire, or of like kind and quality if the original tire is no longer available. The program will cover the cost of a replacement alloy wheel identical to the original alloy selected term wheel, or of like kind and quality if the original alloy wheel is no longer available.
Extra Care Protection
Your Peace Of Mind Is Top Of Mind
To further enhance your Lexus ownership experience, we're pleased to offer Extra Care Protection (ECP) extended service contracts.
To further enhance your Lexus ownership experience, we’re pleased to offer Extra Care Protection (ECP) Service Agreements.
Our Extra Care Protection Plans offer the peace of mind of additional coverage the convenience of up to three years of regularly scheduled maintenance, and a host of additional benefits, including:
- Trip Interruption Coverage
- Vehicle Rental Assistance
- Travel Planning Assistance
- Roadside Assistance
- Mechanical Protection
- Tire Road Hazard Protection
With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transferring coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.
Benefits of ECP Coverage
Trip Interruption
If a covered component fails while you are traveling more than 80 km from home, ECP will assist you with hotel, meals and alternative transportation expenses to a maximum of $100/day/occurrence.
Vehicle Rental Assistance
Your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation under certain conditions. In similar circumstances, ECP provides you with alternate transportation, for a maximum of 5 days, plus up to an additional 5 days if parts are on back order.
Travel Planning Assistance
Make every journey even more memorable with a personalized travel planner that includes colour maps; alternate routes and a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.
Roadside Assistance Program
When you purchase an ECP contract, your existing emergency roadside and mechanical breakdown assistance is extended from the original 48 months to the full length of your contract, with unlimited kilometers. Services include towing, battery boost, tire change, winching from ditch, fuel delivery, key lockout service and spare key delivery. See Roadside Assistance Coverage for complete details.
Mechanical Protection
When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 months/80,000 km to the term selected, including Powertrain as outlined in your Lexus Owner’s Manual Supplement.
Tire Road Hazard Protection
Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. Protection up to 36 months or 50,000 km. Installation and balancing is included.
Lexus Platinum Plan
Your peace of mind is our number one priority with our most comprehensive coverage plan*. The Platinum Plan offers coverage of 17 comprehensive mechanical groups and more.
Coverage Examples Include:
- Engine
- Transmission
- Four wheel drive
- Front/Rear wheel drive
- Seals/Gaskets/Fluid/Filters
Comprehensive Coverage
- New Hybrid components (Hybrid Vehicles Only)
- Safety restraints
- Front / rear suspension
- Steering
- Heating & Air conditioning
- Brakes
- High tech components
- Emission controls
- Electrical system
- Body hardware
* Some exceptions apply. See dealer for further details.
Included Maintenance Benefits Program
To keep your Lexus running smoothly, take advantage of the Included Maintenance Benefits Program*.
Platinum Plan
Includes 3 years/48,000 km Maintenance Service Program**
| Time Or Mileage (Months/KMs*) | Service Type |
|---|---|
1 Month/1,600 km |
Personalization |
6 Month/8,000 km |
Service 1 |
12 Month/16,000 km |
Service 2 |
18 Month/24,000 km |
Service 1 |
24 Month/32,000 km |
Service 3 |
30 Month/40,000 km |
Service 1 |
36 Month/48,000 km |
Service 2 & Replace Brake Fluid |
Platinum Plan: The above benefits are available to Guests for up to 4 years or 80,000km, whichever comes first. See dealer for complete details.
Range of Available Terms*
ECP coverage is also available for Lexus Pre-Owned Vehicles. See your Lexus Dealership for full details.
| Months | OR | Mileage |
|---|---|---|
48 Months |
OR |
100,000 KM |
60 Months |
OR |
100,000 KM |
72 Months |
OR |
120,000 KM
|
84 Months |
OR |
140,000 KM |
96 Months |
OR |
120,000 KM
|
* Protection is provided for up to the chosen number of months or kilometres, whichever comes first.
For full details, Download PDF